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LEO LANTZ CONSTRUCTION, INC. OF GLEN ALLEN, VIRGINIA RECOGNIZED AMONG THE TOP CUSTOMER SERVICE LEADERS IN THE RESIDENTIAL CONSTRUCTION INDUSTRY
GuildQuality’s 2024 Guildmaster Award Honors Leo Lantz Construction, Inc.
Glen Allen, Virginia, April 4, 2024 – Leo Lantz Construction, Inc. of Glen Allen, Virginia received a 2024 Guildmaster with Highest Distinction Award from GuildQuality for demonstrating exceptional customer service within the residential construction industry.
Since 2005, GuildQuality, an Atlanta-based third-party customer satisfaction surveying company, has powered the Guildmaster Award to recognize and celebrate home building, remodeling, and contracting professionals demonstrating the highest level of customer service within the U.S. and Canada.
Out of nearly 2,000 eligible applicants, Leo Lantz Construction is one of 400+ businesses within the residential construction industry recognized by GuildQuality for consistently delivering superior customer care.
In determining which businesses received the 2024 Guildmaster Award, GuildQuality reviewed thousands of survey responses submitted by customers of Guildmaster candidates and considered two primary metrics for each candidate: the percentage of customers stating they would recommend the business to a friend and the percentage of customers who responded.
Leo Lantz Construction, Inc. achieved a recommendation rate of 90% or above from their customers surveyed by GuildQuality.
“Guild Quality is our industry partner in monitoring Customer Satisfaction. Customer feedback obtained by Guild Quality allows us to continually improve our systems and processes effectively in a timely manner.”
For more on the 2024 Guildmaster Award and qualifications, visit www.guildquality.com/
About Leo Lantz Construction, Inc.
Leo Lantz Construction provides quality Bath & Kitchen Remodeling services. Leo Lantz Construction takes a unique approach to every kitchen remodeling project in the Richmond, Virginia area. Since 1989, our innovative and award-winning kitchen remodeling services have shaped homes throughout the Richmond area. As a NARI Accredited Remodeling Company and 2018 NAHB National Remodeler of the Year, our reputation within the community speaks for itself.
About GuildQuality
Over 2,000 residential construction professionals rely on GuildQuality’s customer satisfaction surveying and reporting software to help them deliver exceptional customer service and get the recognition they deserve for their commitment to quality. Join GuildQuality’s network of builders, remodelers, and home service professionals and see your company through your customers’ eyes. For more information about GuildQuality, visit www.guildquality.com
Leo W. Lantz
2018 National Remodeler of the Year (NAHB)
2021 HBAV Virginia State Remodeler of the Year
Graduate Master Remodeler (GMR)
Certified Green Professional, Certified Aging in Place Specialist, Certified Kitchen and Bathroom Remodeler
Universal Design Certified Professional, Certified Remodeler, Graduate Master Builder, Certified Lead Carpenter
2020 NAHB Remodeler Designee of the Year
We are recognized by NARI for achieving the remodeling industry’s highest business standards.
What is the Guildmaster Award, and why is it important?
The Guildmaster Award, presented by GuildQuality, recognizes home building, remodeling, and contracting professionals who demonstrate exceptional customer service.
How did Leo Lantz Construction qualify for the 2024 Guildmaster Award?
The company achieved a recommendation rate of 90% or above from customers surveyed by GuildQuality, highlighting its superior customer care.
Who is GuildQuality?
What does this award mean for Leo Lantz Construction customers?
It affirms the company’s commitment to delivering high-quality remodeling services while maintaining exceptional customer satisfaction.
How long has Leo Lantz Construction been serving the Richmond, VA area?
What remodeling services does Leo Lantz Construction offer?
The company specializes in kitchen and bath remodeling, offering expert craftsmanship and innovative design solutions.
What other industry recognitions has Leo Lantz Construction received?
How does Leo Lantz Construction ensure high customer satisfaction?
The company partners with GuildQuality to gather and analyze customer feedback, allowing them to continuously improve their processes.
Where can I learn more about the Guildmaster Award and qualifications?
How can I contact Leo Lantz Construction for a remodeling project?
You can reach out through their website or visit their Glen Allen, VA office to discuss your kitchen or bath remodeling needs.
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